STTS-Communications Your Key

by Shirley Taylor , Alison Lester

Publisher - Marshall Cavendish International (Asia) Pte Ltd

Category - Motivation

Advancement in telecommunications has drastically changed the way that people communicate, particularly in a professional capacity. The onslaught of e-mail, text and even instant messaging has given people other means with which to communicate with one another, but in doing, the art of personal, verbal and face-to-face communication is being lost, resulting in miscommunication and broken personal and professional relationships.

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